If the status LED blinks green twice, you have successfully unpaired the remote. You can now use your remote to control other Comcast Set-Top Boxes simultaneously. Factory reset Xfinity remotes with a "Setup" button (XR2/XR5/XR11) Note: the factory reset deletes all programmed codes and unpairs your remote and TV Box, so you'll need to re-pair.. I have a new box and new remote. During the set up the box asked me to pick my language by clicking the arrows and center button on the remote. However, the remote won't work because I can't pair it. When I try to follow the instructions for pairing, nothing shows up on the screen because I'm still in the setup mode for the new box.
How To Pair Xfinity Remote To Cable Box (How To Set Up And Program Xfinity Remote To Cable Box). In this video tutorial I will show you how to pair Xfinity r.. Once you have updated your Comcast remote control software, you will need to download and install the update. Here's how: Go to the Comcast website: Open a web browser and navigate to the Comcast website (www.comcast.com).; Click on "Support": In the top right corner of the page, click on "Support" and then select "Remote Control". Select "Update Remote Control Software": From the drop-down.