Google Play Store plays a central role on Android. If the Play Store is failing to open on your device, here's how to troubleshoot the issue.. Here's how to allow the Google Play Store to download and update apps over mobile data: Open the Play Store and open the menu by tapping on your profile image at the top right.
Does Google Play Store keep crashing or stopping on your Android phone? Learn how to fix Google Play Store has stopped issue.. If you can't open the Google Play Store app, this article includes advanced troubleshooting steps that can help resolve this issue. Before you try these advanced steps, we recommend that you try to fix problems downloading apps with basic troubleshooting steps. If you still can't use the Google Play Store after you try the steps above, please try the steps below. After each step, please try.