A factory reset will eliminate all data, settings, and configurations on your Sonos Play 5, restoring it to the state it was in when it first arrived from the factory.. Learn about features, find support resources, and get help for your Sonos Play:5 (Gen 1).
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Unable to factory reset Play:5 (Gen1) Any advice on not being able to factory reset? I have a Gen1 that I want to use as a TV speaker - I don't need it to see the Gen2 speakers connected via a Boost, or music library, or stream anything. I unplugged my Play:5 (Gen1) for 25 hours. Then plugged the power cord back in while holding the play button.. How to troubleshoot or setup starting with a hard reset a Sonos Play.5 Smart Speaker to factory default settings if it is not working or not connecting or if.